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JOB SUMMARY Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper st...
JOB SUMMARY Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper st...
II. ESSENTIAL FUNCTIONS : 1. Consistently follow Welk and departmental service standards at all times. 2. Enthusiastically greet guests and check them in or out of the Resort paying close attention to details ensuring that any needs are met, and challenges are resolved. 3. Regularly talk, listen and help resolve conflicts with guest. An expert communicator will be able to listen effectively to ...
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POSITION PURPOSEOversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in the absence of the Front Office Manager.ESSENTIAL FUNCTIONS* Ensure WELCOME process is followed by all associates, proper recognition of ...
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options - from rooms to suites and apartments - found in more than 3...
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